terms & conditions

Account Setup:

We will set up your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address that is not @ the domain(s) you are signing up under.


All services provided by us may only be used for lawful purposes. This includes, but is not limited to copyrighted material, material we judge to be threatening or obscene, pornography. Examples of unacceptable material:
· IRC Bots
· Warez Sites
· Pirated Software
· Hate sites
· Hack Programs and archives

Zero Tolerance Spam Policy:

We take a zero-tolerance stance against sending unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated without notice. We reserve the right to require changes or disable as necessary any website, account, database, or another component that does not comply with this policy, at its sole discretion. We also reserve the right to make any such modifications in an emergency at our sole discretion. We reserve the right to charge the holder of the account used to send any unsolicited e-mail a clean-up fee. This cost of the clean-up fee is left entirely to the discretion of R1agency.com. All rights reserved.

Payment Information:

You agree to supply appropriate payment for the services received from us, in advance of the period during which such services are provided. You agree that until and unless you notify R1agency.com of your desire to cancel any or all services received, those services will be billed regularly. We reserve the right to change the monthly payment amount and any other charges at any time.

Backups and Data Loss:

Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.

Cancellation and Refunds:

We reserve the right to cancel any account at any time. Customers may also cancel their accounts at any time. We give you a conditional money-back guarantee on managed shared hosting and reseller solutions. Refund requests after 30 days will be refunded on a prorated basis of any unused time. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, you will not be eligible for a refund or if you have opened a second account with us. Accounts involved in spamming, spoofing or any such activities won’t be provided with any refund at all. Dedicated servers, VPS, domain names, and all other services won’t be refunded at all.

Resource Usage:

Users may not initiate the following:
1- Use 25% or more of system resources for longer than 90 seconds. Numerous activities could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc.
2- Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
3- Run stand-alone, unattended server-side processes at any point in time on the server. This includes any daemons, such as IRCD.
4- Run any software that interfaces with an IRC (Internet Relay Chat) network.
5- Run any gaming servers such as counter-strike, half-life, battlefield1492, etc

Price Charge:

We reserve the right to change prices listed on our site, and the right to increase the number of resources given to plans at any time.


Customer agrees that it shall defend, indemnify, save and hold us harmless from any demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees, asserted against us, its agents, its customers, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from R1agency.com’s server. We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for the services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any service interruptions caused by us and our employees. Changes to the TOS We reserve the right to revise its policies at any time without notice.

Premium Domain Registries:

If a name you’re looking for happens to be premium, the search results will indicate as much, and show the actual price for the domain name. Registry-sold premium domains may be of two types – Some domains may be sold at a very high initial price but will renew or transfer at the same price as a regular domain name. Other domains may be sold at a higher price, but will also renew or transfer at the same higher price. However, you understand that the Company does not control all aspects of the domain registration process. For example, once you submit a domain registration, the Company forwards the information contained in the registration to the appropriate Registry Administrator for processing and actual registration of the name. Also, as a consideration for the domain registration service provided by the company, you agree to pay the company, before the effectiveness of the desired domain registration. Keeping in mind, once the company confirms the payment and starts the registration process, ICAAN holds the authority to put the amendments at any stage of order processing, therefore the company will not be held liable for any inaccuracies.

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